Welcome to Electric Motor Warehouse Store! These Terms and Conditions govern your use of our website (electricmotor-depot.com) and your purchases of our industrial-grade electric motors and components. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.
1. Introduction
Electric Motor Warehouse Store specializes in providing high-quality electric motors, blowers, and related components for industrial and commercial applications. Our target customers include businesses, technicians, and professionals in industries such as HVAC, manufacturing, and ventilation. Our website is designed to offer a straightforward, reliable shopping experience with a focus on durability, performance, and customer support.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during account creation and checkout.
- Use the site only for lawful purposes and not engage in fraudulent activities.
- Comply with all applicable laws and regulations in your jurisdiction.
- Maintain the confidentiality of your account credentials and notify us of any unauthorized use.
- Ensure that products are installed and used according to manufacturer guidelines to avoid voiding warranties.
Failure to meet these obligations may result in account suspension or termination.
3. Products and Services Description
We offer a wide range of electric motors and components, including but not limited to:
- Air Compressor Motors
- Air Condenser Fan Motor
- Ametek Lamb Vacuum Motors
- Attic Fan Motors
- Bath-Kitchen-Vent Fan Motors
- Belt Drive Motors
- Bison Gear Motors
- Blowers (e.g., Dayton Blowers)
- Century Electric Motors
- DC Motors
- Draft Inducer Venter Motors
- Evaporative Cooler Motors
- Fasco Blowers
Product Features: Our products are industrial-grade, designed for reliability and efficiency in demanding environments. They are sourced from trusted brands and tested for quality.
Limitations: Some items, such as special order motors or custom-configured units, may have specific usage restrictions and are non-returnable. Please review product descriptions carefully before purchasing.
4. Order and Payment Terms
Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays are processed the next business day.
Payment Methods
We accept the following payment options:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. By completing a purchase, you authorize us to charge the total amount to your selected payment method.
Shipping
- Standard Shipping: $12.95 via DHL or FedEx; delivered within 10-15 business days after shipment.
- Free Shipping: Available for orders over $50 via EMS; delivered within 15-25 business days after shipment.
Note: Shipping times are estimates and may vary due to customs, weather, or other factors. Tracking information is provided upon shipment. We ship to most regions except Asia and remote areas.
Cancellations and Changes
Orders can be canceled or modified within 24 hours of placement by contacting us at [email protected]. Once an order is shipped, cancellations are not permitted.
5. Returns and Exchanges
We strive for customer satisfaction. Our returns and exchanges policy includes:
- Returns must be initiated within 15 days of receiving your order.
- Items must be in original condition with all packaging and documentation.
- Eligible reasons include manufacturing defects, shipping damage, or incorrect items shipped.
- Non-returnable items: Special order motors, Belt Drive motors with installation signs, Draft Inducer Venter Motors removed from packaging, and products with altered serial numbers.
For full details, refer to our Shipping & Returns Policy on the homepage. To request a return, email us at [email protected] with the required template.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Electric Motor Warehouse Store or its licensors. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.
7. Liability Limitations
Electric Motor Warehouse Store is not liable for:
- Indirect, incidental, or consequential damages arising from product use or website access.
- Issues caused by improper installation, misuse, or failure to follow product guidelines.
- Delays or failures due to circumstances beyond our control, such as natural disasters or customs delays.
Our total liability for any claim related to your purchase is limited to the order value. This does not affect your statutory rights under consumer protection laws.
8. Privacy and Data Protection
We respect your privacy. Personal information collected during orders is used solely for processing transactions and improving your experience. We do not share data with third parties for marketing purposes. For details, see our Privacy Policy (linked on the website).
9. Governing Law and Dispute Resolution
These terms are governed by the laws of the United States, specifically the state of New Mexico. Any disputes will be resolved through negotiation or in the courts of Albuquerque. We encourage you to contact us first at [email protected] to resolve issues amicably.
10. Changes to Terms
We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance.
11. Contact Information
If you have questions about these terms, need support, or wish to initiate a return, contact us:
- Email: [email protected]
- Address: Electric Motor Warehouse Store, 4603 Westfall Avenue, Albuquerque, US 87102
- Response Time: 1-2 business days
We value your business and are committed to providing professional, reliable service. Thank you for choosing Electric Motor Warehouse Store!
