FAQ

We specialize in a comprehensive range of electric motors and HVAC components including:

• Air Compressor Motors
• HVAC Motors (Air Condenser Fan, Draft Inducer Venter, Evaporative Cooler)
• Ventilation Motors (Attic Fan, Bath-Kitchen-Vent Fan)
• Gear Motors (Bison Gear, Dayton Gear)
• Blowers and DC Motors
• And many more specialized motor types

Yes! Our product range serves both professional contractors and DIY enthusiasts. We offer reliable components for critical commercial applications as well as affordable options for home projects.

Absolutely. We stock genuine Broan, Century Electric Motors, Fasco, Dayton, and other major brands to ensure compatibility and performance in your specific applications.

We offer two main shipping methods:

• Standard Shipping: Via DHL or FedEx – 10-15 business days after dispatch – $12.95 flat rate
• Free Shipping: Via EMS – 15-25 business days after dispatch – FREE for orders over $50

All orders are processed within 1-2 business days before shipping.

Yes, we ship worldwide to most international destinations. However, we currently cannot ship to some Asian countries and remote regions. Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

We provide tracking information for all orders. Once your order ships, you’ll receive tracking details via email to monitor your shipment’s progress.

Our standard shipping (10-15 days) is our fastest option. For critical needs, we recommend ordering with ample lead time and ensuring your order information is complete and accurate.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient payments.

Yes, free shipping via EMS is available for orders totaling $50 or more. For orders under $50, our flat-rate standard shipping is $12.95.

The price you see is what you pay, plus applicable shipping. For international orders, please note that customs duties, taxes, or import fees are the responsibility of the customer and are not included in our pricing.

We accept returns within 15 days of receipt. Please ensure items are in original condition with all packaging. For detailed return instructions, please contact our customer service team before initiating a return.

We take great care in packaging all motors and components to prevent damage during transit. However, if you receive a damaged item, please contact us immediately at [email protected] with photos of the damage and we’ll resolve the issue promptly.

Most of our motors come with manufacturer warranties. Specific warranty information is provided with each product. Please refer to individual product descriptions or contact us for warranty details on specific items.

While we specialize in providing quality components, for specific technical applications we recommend consulting with a qualified professional. However, we can help guide you based on your requirements and previous applications.

Our customer service team is available via email at [email protected]. We typically respond within 1-2 business days.

Please contact us immediately at [email protected] if you notice an error in your shipping address. We can only modify addresses before orders are processed and shipped (within 1-2 business days of ordering).